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Frequently asked questions

We are an online shop that sells genuine software product keys at discounted prices of up to 90% lower than its normal market price with a full lifetime guarantee on all lifetime licensed software. We deliver product keys instantly after receiving your payment.

All products are downloaded from the official manufacturer’s download link and activated only using the official activation methods to ensure authenticity. Purchasing the software from us is technically the same as purchasing them from its official online store!

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it’s on its way!

When you purchase, you will only receive the product key. CD Installer, Manual and Box are not shipped. Who need those anyway? You can simply download the latest version of the software and read its corresponding manuals and documentations from its official download link we will provide with the instructions.

Product keys we sell are 100% genuine, unused and working or your money back. You will be confident its genuine because you will download the software from its official download link and install it using its official installation instructions. You will then enter the product key or account credentials if prompted and the software should automatically activate.

It is very easy to spot fake product keys. First, the installation is dodgy. You will do things such as disconnecting to the internet prior to entering the product key or running a separate program that is usually virus ridden to activate the product. A simple deviation from the official installation instruction is a sure sign its a fake software.

As long as it is an existing software product, we can surely get it for you. However, some products have little demand for us to place them on our online shop. If you are specifically looking for a certain product not on our store, let us know and we will see what we can do.

Go to the home page or the shop page where you see the products. Mouse over the product and click add to cart below the product photo. Alternatively, simply click on the product photo and you will arrive in the product page. Click add to cart.

Once your are finished adding products you want to purchase in your cart, simply click the cart icon on the upper right portion of the screen and click checkout. Fill up the required information and select the appropriate payment method that you want. Click place order. Depending on the selected payment method, follow the succeeding instructions that will show on your screen.

It is always best to inform us ahead of time if you are planning to purchase in bulk. That way, we can plan ahead, prepare your order and issue all product keys instantly after we received the proof of payment.

If you purchased a product key and encountered an issue and simply want to ask a few questions, you can always email us at support@quincode.com

We accept :

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Diners Club
  • Discover
  • Apple Pay
  • Paypal

Just after your order has been successfully placed.

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

I want a Refund?

Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.

However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially.

I purchased the wrong product Help!

If the product key was already issued, this is not anymore exchangeable for another product nor refundable. It is very important to be certain that you are purchasing the correct products before checking out.

If a product key was not yet issued, Contact Us immediately. We would simply cancel your order so you can order the correct product.

Other issues not mentioned in the FAQs.

For any other issues not touched by our FAQs section, you can always send us a message or email us at support@quincode.com.

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